Frequently Asked Questions
How can I find a previously published article?
How do I send a Letter to the Editor?
How do I contact a certain department or person?
How do I submit a press release, listing, or article suggestion/tip for one of your columns?
How do I submit an article or photograph for NOW to publish?
Why doesn't NOW have [this event] listed!?
Do you have listings that are two weeks/months from now?
How do I enter a contest I saw in NOW?
I entered the wrong email address, (or contact information), on my ballot - can I correct this?
How do I subscribe or unsubscribe from the contest clique?
How do I use the online classified ads?
Who do I notify about an error in your content?
How do I make a suggestion regarding the website?
Can we exchange links?
I'd like to work for NOW! Are there any jobs available?
Who did your website?
How do I send a Letter to the Editor?
How do I contact a certain department or person?
How do I submit a press release, listing, or article suggestion/tip for one of your columns?
How do I submit an article or photograph for NOW to publish?
Why doesn't NOW have [this event] listed!?
Do you have listings that are two weeks/months from now?
How do I enter a contest I saw in NOW?
I entered the wrong email address, (or contact information), on my ballot - can I correct this?
How do I subscribe or unsubscribe from the contest clique?
How do I use the online classified ads?
Who do I notify about an error in your content?
How do I make a suggestion regarding the website?
Can we exchange links?
I'd like to work for NOW! Are there any jobs available?
Who did your website?
Frequently Asked Questions
Q: How can I find a previously published article?
A: Try using our search engine, or if you know what issue the article is in, access our back issues page. Our full-issue online archive dates back to 2001 and selected stories are available as far back as July 1996. For older issues or print copies, you can contact Scott Nisbet at 
There is an access fee for print copies older than four weeks.
Q: How do I send a Letter to the Editor?
A: For email, send to 
. Or, mail your letter to NOW, Letters to the Editor, 189 Church, Toronto, ON, M5B1Y7 or send a fax to 416-364-1166. All correspondence must include your name, (withheld upon request), address and daytime phone number for contact purposes. Letter may be edited for length.
Q: How do I contact a certain department or person?
A: For your convenience, please use our staff directory for specific people and our contact info for departments. It lists all our current employees and departments.
Q: How do I submit a press release, listing, or article suggestion/tip for one of your columns?
A: Begin by determining the appropriate department and then send it to the relevant email.
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Q: How do I submit an article or photograph for NOW to publish?
A: NOW welcomes submissions from writers and photographers, although NOW cannot be responsible for the return of unsolicited material. To send queries to NOW?s editors, contact either news@nowtoronto.com /phone 416-364-1300 x346 or entertainment@nowtoronto.com /phone 416-364-1300 x329.
Q: Why doesn't NOW have [this event] listed!?
A: It's very possible that due to space constraints, it was cut from the paper. Another possibility is that no press release was sent to NOW regarding the event.
Q: Do you have listings that are two weeks/months from now?
A: Currently, we are developing a system to search beyond the current week but we do not have full listings for more than a week in advance at this time.
Q: How do I enter a contest I saw in NOW?
A: please visit http://www.nowtoronto.com/web/contests/ for all our current contests. For questions or technical issues about specific contests, please contact 
.
Q: I entered the wrong email address, (or contact information), on my ballot - can I correct this?
A: No. When you enter in your contest info, double-check that the information is correct BEFORE clicking submit. Once you click submit, your entry is in and cannot be deleted.
View our full contest FAQ.
Q: How do I subscribe or unsubscribe from one of your newsletters?
A: To subscribe, head to our newsletters page. To unsubscribe, follow the link provided in each email we send or unsubscribe here.
Conversely, to receive our weekly contest newsletter, send an email to
Q: How do I use the online classified ads?
A: To use NOW Classified, please ensure that you have downloaded the latest flash player. Also check that you are using either Internet Explorer 5.5 and above or Netscape 4.79 and above for PC and Safari 10.2 for Mac. If you have continued problems, please email 
with the issue or error you encountered and any other pertinent details.
For detailed help, please access the help menu found on the top right of the online classifieds application or see our NOW Classified FAQ.
Q: Who do I notify about an error in your content?
A: Send any errors you find to . Please include the web site address of the page you saw the error on and details on the error you found.
Q: How do I make a suggestion regarding the website?
A: Please email with your suggestion.
Q: Can we exchange links?
A: You are welcome to link to our content from your web site, but at this time, we are unable to reciprocate links. Visit our links page for banners and graphics to use on your site.
Q: I'd like to work for NOW! Are there any jobs available?
A: Please check our Careers section for current job listings.
Q: Who did your website?
A: Our website is designed and maintained by the NOW web team.
MONDAY | MAY | 12 | 2008
189 Church St, Toronto ON M5B 1Y7 | Telephone 416-364-1300 | Front Desk Hours: Monday - Friday 9am - 6pm | email