While private security guards have no special powers on public property, some have learned to use the citizen’s arrest, people’s ignorance of the law and informal cooperation by police to powerful effect.
Cycling up Dufferin late one night, I stop to rip down one of those plastic junk signs found everywhere these days nailed to telephone poles and traffic signs.
A black car rolls up, and someone who looks like a police officer announces, “You’re under arrest – vandalizing private property.”
I read his shoulder badge: Street Watch.
“Put your hands where I can see ’em,” he orders, immediately cuffing my left wrist.
I’m getting scared. “There’s no way I’m going anywhere with you until I see some identification,” I stammer.
“I’m authorized to arrest you,” says bulletproof vest.
Things get out of hand. He tries to twist my other arm behind my back to cuff me, wrestling me to the ground, eventually chaining me to a nearby fence.
Soon, he’s urgently requesting backup on his bulky radio.
He’s a security guard.
He takes my ID and reels off my info over the radio.
“So you don’t have a record? Well, in seven months you will for the rest of your life.”
The police are sharing my info with this guy?
Clearly enjoying himself, he stamps on my free hand with his boot. “Resisting arrest. You’re going to be fingerprinted and go to jail….”
Another Street Watch guard pulls up and endures an exaggerated account of the big bust.
After 30 minutes, police arrive.
***
Police often view guards suspiciously as low-paid competition or, worse, gung-ho wannabes, but that doesn’t stop the collaboration. A 2005 Law Commission of Canada report on the overlapping roles of public police and private agencies found that the latter frequently compile and share personal info databases with police, who increasingly (informally) return the favour.
According to OCAP organizer A.J. Withers, “It’s intimate cooperation.”
Withers has received complaints about Intelligarde Security detaining people on public space, but she adds, “People don’t know the law.” They think guards have the power to push them around.
And you’re likely to run into these would-be enforcers more often these days: Toronto Business Improvement Areas (BIAs) like Liberty Village, Emery Village and Kennedy Road now employ them, particularly for night patrols that focus primarily on property protection.
Last September, a three-week pilot project by the Chinatown BIA put Intelligarde Security on streets and in laneways to target public disorder offences – and the guards will be back again this summer.
“Police response times are too slow,” argues BIA chair Stephen Chan, who would prefer to see more officers trade their comfy cruisers for bicycles.
“Chinatown has a high number of shelters for homeless people. These characters are not dangerous, but sometimes they loiter and cause other problems.”
In fact, according to Intelligarde founder Ross McLeod, his “parapolice” “dealt with” more than two dozen panhandlers during the pilot.
While Mayor David Miller publicly condemned the pilot project, local councillor Adam Vaughan argues, “There’s a balance between marginalizing [people who are] down on their luck and civility on the street.”
He’s heard no complaints. “Is it different than a mall, the TD Centre?”
***
It takes just $80 and a clean record to earn a security guard licence in Ontario. True, the province has promised mandatory training following a botched takedown by an untrained Loblaws guard that resulted in the death of Patrick Shand in 1999. But though legislation was passed three years ago, there’s no implementation date.
Training might have prevented Shand’s death.
Sociology professor Randy Lippert of the University of Windsor notes that the low-paid security industry attracts many “who want to be police officers but can never be.” Some hope experience bringing in offenders will increase their odds of being chosen by the force, or will earn its cooperation.
Lippert also warns that in the U.S., private security for the wealthy is eroding support for the public system of policing.
But there are limits to the reach of privately funded guards. On public property, they are just private citizens, like anyone else, and can make a citizen’s arrest but only for a serious offence. They have no authority to write tickets, detain you for panhandling or ban you from public streets and sidewalks.
No one in Ontario keeps track of how many such incidents or arrests by Ontario’s 56,500 private guards have occurred on public space.
But last November, before Vancouver decided to spend $872,000 to expand private security patrols in several areas under BIA direction, a report surveying 154 people from the Downtown Eastside found that 58 per cent of encounters with private guards were on public streets.
The report said official-looking uniforms tricked respondents into believing guards had the authority to remove the poor, homeless and Aboriginals, using tactics ranging from a stern “Move along” to threats and the use of force.
The motivation for cash-strapped cities is simple. A typical hired guard earns about $10 an hour, a contracted police officer about $60. Vancouver leveraged its “policing” dollars by combining them with existing BIA money, but while both pay, it’s the BIAs that administer the program. No wonder respondents felt guards were there to protect merchants (their employer) and not themselves.
Further blurring the line between police and security guards is the fact that companies often hire off-duty cops.
***
Back at the scene of my near arrest, the police constable doesn’t reprimand the security guard for using unnecessary force, instead demanding that I apologize and never do it again, so we can put the incident behind us.
When I protest that I’ve done nothing legally or morally wrong, the officer warns, “I have discretionary powers,” later clarifying (incorrectly) that he could ticket me for not wearing a bike helmet. Rogue or not, it seems the guard is one of them.
Of course, instead of complaining, I could always buy my own licence, bypass the over-policed usual suspects and target drivers in bike lanes, sign companies trashing public space and bosses stiffing their employees.
Why wouldn’t the police be just as cooperative?
POWER TRIPPING
• Security guards can only make a citizen’s arrest for an indictable (serious) offence or when witnessing a crime in progress.
• They can’t arrest or ticket for loitering, non-aggressive panhandling, or dumpster diving on public space.
• They can’t make you move along or ban you from public space.
• They can’t read your ID without your permission.
• When a police officer is contracted by a private company, he or she has no special powers on public property and cannot claim to be a police officer.
• Guards must provide their licence number when asked.
IF YOU HAVE A COMPLAINT
• Get the guard’s name or number and security company. Complain in person or mail your written complaint to: Private Security and Investigative Services Branch, 777 Bay Street, 3rd floor, Toronto M7A 2J6. 416-212-1650 or 1-866-767-7454.

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The ignorance of the police in their co-operation with such mercenaries is unethical at best.
Correct, the guard was referring to the sign itself. Like arguing you can't pick up a coffee cup off the sidewalk because it's the (discarded) private property of the purchaser or Tim Hortons.
hiring an Attorney
The guard got a warning from the Ministry of Private Security & Investigative Services Branch. Unfortunately the citizen's arrest allows some discretion in 'restraining' an individual when a citizen (guard) 'believes' they witness a crime. Guess I experienced 'the agressive approach' first hand. http://streetwatchsecurity.com/
Yes a great deal of discretion is to given to people making citizen arrests. But I would think that a licensed private security guard would be more liable since he supposedly has some knowledge of what constitutes a crime.
If I can't call the police to ask about this, than who can I call? She wouldn't answer my question about what to do, how to act, what powers do they have, can they steal my information, can they detain me, under what circumstances. NOTHING. she just HUNG UP and refused to identify herself. I havent filed a complaint against 52 division. I suggest everyone try calling the non-emergency line for 52 division, and tell the switch board you want to "Ask for advice" and ask the same questions, and see how they react.
It's ridiculous that the police don't take this seriously, or the concerns of an honest civilian.
Seriously while the guard was an ass, maybe you should have left the sign there. If It was an NDP sign would you have taken it down.
I am also an immigrant with a bit of a different outlook. While we do not have security guards performing "community policing" duties in Calgary, it will eventually happen. Should we be the company that is chosen to perform such a task, I will ensure that my ethnically diverse officers with their distinctive Brit-style uniforms will bring a more, level-headed, pro-active and compassionate approach to their work.
The goal should be to provide a safe and secure environment for all and yes- deal with trouble if you have to, but in a professional and courteous manner. The right attitude goes a long way to earning respect and building relationships.
Recently sweeping new changes have been introduced in Ontario and Alberta to ensure that an acceptable standard of professional training and the licensing of individual security guards is established in order to bring better, more professional standards to the security industry. One of the measures isto stop security companies wearing police style forage caps, remove all rank chevrons from their uniforms, and stop driving vehicles that look too much like police cruisers. These measures will go a long way to weeding out and separating the wreckless wanna-be cops from those of us who only want to do the job well and without delusions of grandeur.
Similar to a common worry in our neighborhood that if you shoot police for breaking, entering (without warrants) and stealing your TV while trashing your appartment, you're the one going to jail for life
The arrest, you can argue it wasn't an indictable offence, which it doesn't seem like it was.
The guard will say "Your honor, in my opinion, it was an indictable offence, vandalizim over $2,000, I arrested the subject, read him is rights, and infromed the Toronto police to come assist and take custody of the person"
Remember, he'll have everything in his notebook, so make sure to get that into evidence, though chances are, he's fudged the entry.
Google for: canadian criminal code section 494 canadian criminal code section 25 canadian criminal code section 26
494 says: Arrest without Warrant and Release from Custody Arrest without warrant by any person 494. (1) Any one may arrest without warrant (a) a person whom he finds committing an indictable offence; or (b) a person who, on reasonable grounds, he believes (i) has committed a criminal offence, and (ii) is escaping from and freshly pursued by persons who have lawful authority to arrest that person.
Arrest by owner, etc., of property (2) Any one who is (a) the owner or a person in lawful possession of property, or (b) a person authorized by the owner or by a person in lawful possession of property, may arrest without warrant a person whom he finds committing a criminal offence on or in relation to that property.
Delivery to peace officer (3) Any one other than a peace officer who arrests a person without warrant shall forthwith deliver the person to a peace officer.
Section 25: 25. (1) Every one who is required or authorized by law to do anything in the administration or enforcement of the law (a) as a private person, (b) as a peace officer or public officer, (c) in aid of a peace officer or public officer, or (d) by virtue of his office, is, if he acts on reasonable grounds, justified in doing what he is required or authorized to do and in using as much force as is necessary for that purpose. Section 26: 26. Every one who is authorized by law to use force is criminally responsible for any excess thereof according to the nature and quality of the act that constitutes the excess.
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